FAQ – Windows 7 End of Life – What you need to know

Important Information from Microsoft on Windows 7 End of Life

What does end of support mean for me?

After January 14th 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it’s important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safe. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support.

What should I do?

For most Windows 7 users, moving to a new device with Windows 10 will be the recommended path forward. Today’s PCs are faster, lightweight, yet powerful and more secure, with an average price that’s considerably less than that of the average PC eight years ago.

Can I upgrade my existing PC to Windows 10?

To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10. As an alternative, compatible Windows 7 PCs can be upgraded by purchasing and installing a full version of the software.

What happens if I continue to use Windows 7?

You can continue to use Windows 7, but after support has ended your PC will become more vulnerable to security risks and viruses. Windows will continue to start and run, but you will no longer receive software updates, including security updates, from Microsoft.

Can Windows 7 still be activated after January 14th 2020?

Windows 7 can still be installed and activated after end of support; however, it will be more vulnerable to security risks and viruses due to the lack of security updates. After January 14th 2020, Microsoft strongly recommends that you use Windows 10 instead of Windows 7.

Will Internet Explorer still be supported on Windows 7?

Support for Internet Explorer on a Windows 7 device will also be discontinued on January 14th 2020. As a component of Windows, Internet Explorer follows the support life-cycle of the Windows operating system it’s installed on.

What about Windows 7 Embedded?

Windows for embedded devices have life-cycle dates that sometimes differ from versions of Windows that are used on PC devices. Please get in contact if you are running Windows 7 Embedded in some form.

Is the Windows 10 free upgrade offer still available?

The Windows 10 free upgrade through the Get Windows 10 (GWX) app ended on July 29th 2016.

How do I get Windows 10?

Windows 10 will continue to be available for purchase, either on a device or as a full version of the software. Alternatively, you can licence it on a monthly basis through a Microsoft Business 365 subscription. Call us or fill in the form below for more info on any of these options.

Do I still qualify for the free upgrade offer if I’ve already downloaded Windows 10 to a USB drive, but haven’t yet upgraded my device?

No. All upgrades had to have been completed and reached the “Welcome” screen by July 29th 2016.


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