CloudProtect Support
A service & solution for businesses of all shapes & sizes
Good IT support can offer far more than insurance against problems and faults. Technology can enable efficiencies and supercharge your business.
What makes CSSCloud different?
Imagine having a solution driven expert who is recognisable by both name and face; available via phone, email or in person to resolve your day to day technical issues or be an expert advisor for your complete strategic IT needs
With more IT professionals than ever before, we can support businesses at any scale; letting you focus on growing your business.
We’re the external service that behaves like an in-house team, but more effective! We are there when you need us, plus we’re ready to ramp up or scale down depending on what your business needs; eliminating the expensive resource of in-house IT.
We act as or add value to your existing IT support team, therefore you won’t need to worry about staff holidays, sickness, or being dependent on a particular person to provide you with support. We’re always available to help you and your business.
- Proactive and friendly support
- Remote and on site support
- Dedicated account management with regular meetings
- Budgeting, forecasts and roadmapping
- 24/7 proactive monitoring and auditing
- Project management
- Customer portal and reporting
- Service level agreement with guaranteed response times
- Hardware and software supply
- Microsoft 365 support