About Us

Driving Technology Forward, Backed by Excellence

Driving Technology Forward, Backed by Excellence.

Delivering expert IT solutions and unrivalled customer service to over 350 organisations across Norfolk and Suffolk.

Since our founding in 1989, CSS Cloud has grown into a leading technology provider, guided by a senior management team boasting 120+ years of commercial IT experience. We tailor strategies for each client—from startups to established enterprises—to ensure safe, productive environments.

In December 2024, we joined the Xperience Group, gaining access to a wider pool of expertise and a broader range of solutions.

Through expert support and digital transformation, we remain committed to every customer’s long-term success and security

Our Mission

Focused technical solutions to help support your business.

Future-Focused IT

Deploy modern, scalable tech that evolves with your ambitions.

Customer-Centric Service

Personal account managers and 99% retention show our client-first mindset.

Continuous Learning

Technical certifications ensure our team stays ahead of emerging threats.

Security & Compliance

yber Essentials Plus and ISO 9001 back our commitment to excellence.

Adaptable Solutions

From cloud migrations to on-site support, we customise strategies to each client.

Trusted Local Presence

Regional offices and a dedicated team ready to deliver quick responses.

Future-Focused IT

Deploy modern, scalable tech that evolves with your ambitions.

Customer-Centric Service

Personal account managers and 99% retention show our client-first mindset.

Continuous Learning

Technical certifications ensure our team stays ahead of emerging threats.

Security & Compliance

cyber Essentials Plus and ISO 9001 back our commitment to excellence.

Adaptable Solutions

From cloud migrations to on-site support, we customise strategies to each client.

Trusted Local Presence

Regional offices and a dedicated team ready to deliver quick responses.

Management

Engineering

Office

Sales

Kevin Miller

Peter Green

Commercial Director

James Paterson

Business Development Director

Simon Woodhall

Technical Director

Glenn Woollard

3rd Line Engineer

Joshua Tierney

3rd Line Engineer

Ross Downing

2nd Line Engineer

Alex Rosedale

2nd Line Engineer

Neil Simnett

2nd Line Engineer

Gary Gallant

2nd Line Engineer

Rob Sutcliffe

1st Line Engineer

Jarred Mace

1st Line Engineer

Daniel Brown

1st Line Engineer

Daniel Perrin

1st Line Engineer

Carrie Baker

Service Desk Operations Lead

Justin Allen

Workshop & Purchasing Coordinator

Christine Davey

Office Manager

Gill Overy

Administrator

Andy Overy

Account Manager

Max Harrison

Account Manager

Ready to Elevate Your Workflow?

Talk with our experts and discover a tailored Microsoft 365 setup that boosts productivity, strengthens security, and simplifies daily operations—no matter your industry.

Upgrading to Microsoft 365 isn’t just about switching applications. It’s about enhancing teamwork, automating routine tasks, and cutting technology hassles. Our specialists evaluate your current environment, recommend the right subscription plans, and ensure a seamless deployment. From onboarding and training to ongoing support, we help you maximise the advantages of cloud-enabled collaboration—allowing you to focus on business growth.

Built-In Resilience

Empower your operations with fault-tolerant systems designed to keep you online, maintain performance, and handle unexpected challenges with ease.

Rapid Incident Response

Minimise damage and downtime with a dedicated team on standby to handle potential breaches.

Compliance Ready

Whether it’s GDPR, PCI DSS, or ISO 27001, we help you align your security posture with industry regulations.

Our Core Values

Focused technical solutions to help support your business.

Flexibility

Security solutions to protect your business from evolving cyber threats.

Cyber attacks are on the rise, and your business deserves top-tier protection. At CSS Cloud, we tailor our services around your needs, safeguarding your data, systems, and reputation. From real-time threat monitoring and advanced endpoint protection to vulnerability assessments and proactive security patches, we ensure you can focus on what matters most: running your business confidently.

Integrity

Proactive and responsive IT support, ensuring your business runs smoothly 24/7.

We take pride in providing complete visibility into project statuses, pricing structures, and security measures. By fostering an atmosphere of mutual trust, both customers and colleagues can rely on us for fair assessments and pragmatic guidance. Our belief in doing what’s right extends beyond our offices, influencing our commitment to ethical practices and responsible service delivery.

Approachable

Speak plainly, listen openly, and treat each customer as an extension of our own team.

Whether you’re a small office or a multi-site enterprise, we tailor our connectivity solutions to ensure fast, secure, and uninterrupted access to your business applications. Our enterprise-grade networking solutions enhance communication and collaboration, helping your business stay ahead in an increasingly digital world.

Caring

Powerful digital strategies to amplify your brand and grow your online presence.

We measure success not just by technical accomplishments, but by the positive impact on people’s lives. Whether resolving an urgent issue or supporting a charitable cause, we remain mindful of the human element. By prioritising well-being and fostering empathy, we aim to create a supportive environment that uplifts staff and customers alike, strengthening relationships beyond mere business transactions.

Quality

Cost-effective, secure, and sustainable printing solutions for your business.

For us, quality means more than hitting KPIs; it means delivering reliable solutions that stand up to real-world demands. We regularly audit our processes, incorporate lessons learned, and refine our approach. This emphasis on continuous improvement ensures every customer, whether old or new, experiences the highest standard of service—even as technology changes.

CSSCloud Latest News

Are your employee LinkedIn profiles a cybersecurity liability?

LinkedIn profiles can indeed pose certain risks, particularly in terms of cybersecurity.

Windows 10 end of life

As part of Microsoft’s Lifecycle Policy, Windows 10 will officially become end of life on October 14th, 2025.

Introduction to Copilot for Microsoft 365

Microsoft Copilot is an Artificial Intelligence (AI) powered assistant designed to enhance productivity and creativity.

Seven Reasons to Back Up Microsoft 365 Data

Why should you back up Microsoft 365 data? and Why isn’t Microsoft 365 enough on its own?

3CX phone system compromised, how we reacted to protect your systems

Great work today from our CSSCloud tech team in reacting to the 3CX phone system hacking.

Is your phone system ready for the holidays?

With the holiday season fast approaching, please do let us know of any telephony changes/requirements you may have and we...

Tech Solutions 2022

Thank you to everyone who attended our Tech Solutions Seminar at Carrow Road yesterday.

Does your phone system create a good impression?

What impression do customers get when they call your business?

Display Screen Equipment (DSE) Assessments

Why is Working Safely with Display Screen Equipment Important?

CSSCloud commitment to Cybersecurity Awareness Month

CSSCloud are showing their commitment to Cybersecurity Awareness Month, held annually in October, by signing up as a 2021 Champion...

Windows 11 is on the way!

Is that a good thing? Well undoubtedly yes in the long term, we just need to be slightly cautious with your...

Phone systems – the logical extension to your IT!

Wow! When we took the decision to offer our own phone systems alongside our IT services, we had no...

CSSCloud achieve Microsoft Gold Partner status

We are incredibly pleased to announce that Microsoft have today confirmed our status as a Gold partner.

We Are 100% Electric

We recently welcomed the arrival of our first three All-Electric company vehicles!

Get in touch or come and visit our
offices today.

Head Office | Great Yarmouth

Open Today: 8:00 AM – 5:30 PM

+44 1493 801801

Office | Norwich

Open Today: 8:00 AM – 5:30 PM

+44 1603 550011

Need our help? Or have a question? Get in touch.

Fast Response
– Our team is here to help every step of the way, ensuring fast and friendly service.

Expert Support
– Our IT professionals provide industry-leading assistance and solutions.

Reliable Solutions
– We deliver secure and scalable technology tailored to your needs.

or send us an email:

support@csscloud.co.uk

Address

Nimbus House, Marine Park, Gapton Hall Road, Great Yarmouth, NR31 0NB

Address

Nimbus House, Marine Park, Gapton Hall Road, Great Yarmouth, NR31 0NB

Contact Us

01493 801 801

Opening Hours

24/7 - 365 Support

About Us

Driving Technology Forward, Backed by Excellence

Our Mission

Focused technical solutions to help support your business.

Future-Focused IT

Customer-Centric Service

Continuous Learning

Security & Compliance

Adaptable Solutions

Trusted Local Presence

Future-Focused IT

Customer-Centric Service

Continuous Learning

Security & Compliance

Adaptable Solutions

Trusted Local Presence

Management

Engineering

Office

Sales

Kevin Miller

Peter Green

Commercial Director

James Paterson

Business Development Director

Simon Woodhall

Technical Director

Glenn Woollard

3rd Line Engineer

Joshua Tierney

3rd Line Engineer

Ross Downing

2nd Line Engineer

Alex Rosedale

2nd Line Engineer

Neil Simnett

2nd Line Engineer

Gary Gallant

2nd Line Engineer

Rob Sutcliffe

1st Line Engineer

Jarred Mace

1st Line Engineer

Daniel Brown

1st Line Engineer

Daniel Perrin

1st Line Engineer

Carrie Baker

Service Desk Operations Lead

Justin Allen

Workshop & Purchasing Coordinator

Christine Davey

Office Manager

Gill Overy

Administrator

﻿Andy Overy

Account Manager

Max Harrison

Account Manager

Ready to Elevate Your Workflow?

Built-In Resilience

Rapid Incident Response

Compliance Ready

Our Core Values

Focused technical solutions to help support your business.

Flexibility

Integrity

Approachable

Caring

Quality

CSSCloud Latest News

Are your employee LinkedIn profiles a cybersecurity liability?

Windows 10 end of life

Introduction to Copilot for Microsoft 365

Seven Reasons to Back Up Microsoft 365 Data

3CX phone system compromised, how we reacted to protect your systems

Is your phone system ready for the holidays?

Tech Solutions 2022

Does your phone system create a good impression?

Display Screen Equipment (DSE) Assessments

Andy Overy

Get in touch or come and visit our
offices today.

Fast Response
– Our team is here to help every step of the way, ensuring fast and friendly service.

Expert Support
– Our IT professionals provide industry-leading assistance and solutions.

Reliable Solutions
– We deliver secure and scalable technology tailored to your needs.